Royal Park Hotel

Making a Secure Entry into IoT Guest Services

Os dispositivos inteligentes, geralmente chamados de Internet das Coisas (IoT), oferecem à indústria da hospitalidade a oportunidade de oferecer aos hóspedes uma experiência muito mais rica. Quando o Royal Park Hotel abriu suas portas em 2004 em Rochester, Michigan, parecia um marco histórico. O hotel de luxo foi construído na tradição de uma elegante mansão inglesa. Sua elegância do velho mundo faz você se sentir como se estivesse voltando ao passado. Mas o uso da tecnologia no hotel tem tudo a ver com conveniências modernas.

“Technology moves at an incredibly fast pace. The hotel management encourages us to stay on top of advances that will improve the guest experience,” says Scott Rhodes, Director of Engineering, Royal Park Hotel. Which is why Rhodes and his team are staying close to the evolution of IoT solutions for the hospitality industry. “There’s so much happening with IoT technology. But with any emerging technology, it’s important to think about a long-term strategy. Otherwise, you can end up with a fragmented approach that becomes costly and hard to manage or limits your options in the future. We wanted a more cohesive approach to IoT.”

When ASSA ABLOY Global Solutions personnel suggested migrating to their online connected door lock system, Rhodes knew it was something he wanted for the hotel. ASSA ABLOY Global Solutions has been providing all of the hotel’s door locks since the hotel opened.